- Apps
- Clients & support
- Client onboarding workspace
Client onboarding workspace
Coordinate handoffs, milestones and documents for every new customer.
Replaces: the onboarding template in a shared doc and status meetings
Clearpath · Client onboarding workspace
Client onboarding workspaceClearpath
Avery KimOnboarding managerAK
- Onboarding
- 8
- New customers in progress
- On track
- 6
- Milestones on schedule
- Blocked
- 2
- Waiting on the customer
| Customer | Next milestone | Owner | Go-live | Status |
|---|---|---|---|---|
| Confirm sales handoff | Avery Kim | Dec 29 | Confirm handoff | |
| SSO setup | Jordan Pike | Nov 26 | Blocked | |
| Countersigned MSA | Avery Kim | Dec 14 | Blocked | |
| Data import | Jordan Pike | Nov 30 | In progress | |
| Kickoff | Avery Kim | Dec 24 | On track | |
| Admin training | Jordan Pike | Nov 23 | On track | |
| Go-live | Avery Kim | Nov 18 | On track | |
| User invites | Jordan Pike | Dec 5 | In progress |
Ran today at 8:00 AM
- Ignored a duplicate closed-won event for Pinecrest Realty
- Checked 96 milestones across 8 customers
Runs on its own
Opens onboarding when a deal closes
When a deal closes it opens an onboarding case from your template, then checks milestones daily and drafts reminders for anything blocked or overdue.
Waits for you
The handoff, before work starts
You confirm the sales handoff before work starts, and every message to a customer waits for approval. It never assumes a signature from an email.
Works with
HubSpot
Salesforce
Google Drive
Docusign
AsanaGmail
What it keeps track of
- Account
- Dealcontactssales owner
- Onboarding case
- Templatego-live dateonboarding owner
- Milestone
- Ownerdue datedependenciesstatus history
- Document
- Required filesignersigned date
- Commitment
- What sales promisedsource
Make it yours
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