Legal
Subprocessors
The service providers that may process customer personal data to help Continual deliver the Service.
Last updated
About this list
Continual uses the subprocessors below to provide, secure, support, and improve the Service. The providers involved for a customer depend on the features and platform-managed services that customer uses. Customer-selected systems governed by the customer's own agreement are not Continual subprocessors merely because the Service connects to them at the customer's direction.
This list is incorporated into our Data processing addendum. We may add, remove, or replace subprocessors as the Service changes. Where applicable law requires advance notice or an opportunity to object, we will provide it as described in the DPA. We do not commit to a fixed notice period except where law requires one.
Current subprocessors
| Provider | Processing role | Typical location |
|---|---|---|
| Google Cloud | Core hosting, databases, storage, networking, and logging | United States |
| Cloudflare | Network security, content delivery, custom domains, and deployed-application hosting and storage | United States and global network |
| Clerk | Authentication and account directory | United States |
| GitHub | Managed source-code repositories and version control | United States |
| Databricks, Inc. (Neon) | Managed PostgreSQL and branch databases for the Service and deployed applications | United States |
| TensorLake | Cloud sandbox and agent compute | United States |
| OpenAI | Platform-managed AI model processing | United States |
| Anthropic | Platform-managed AI model processing | United States |
| Google Gemini | Platform-managed AI model processing | United States |
| OpenRouter | AI model routing and inference | United States and locations used by the selected inference provider |
| xAI | AI model processing when an xAI model is selected through a platform-managed router | United States |
| Metronome | Usage metering, credits, and billing orchestration | United States |
| Stripe | Payments, invoicing, tax, and fraud prevention | United States and other provider locations |
| Pipedream | Customer-authorized integration orchestration | United States |
| Sentry | Error monitoring and diagnostics | United States |
| Axiom | Operational logging and observability | United States |
| Twilio SendGrid | Transactional email delivery | United States |
| PostHog | Product analytics and diagnostics where enabled | United States |
| HubSpot | Customer communications and relationship management | United States and other provider locations |
Locations describe typical processing and may vary by service, routing, resilience, or customer configuration. For questions about this list, contact privacy@continual.ai.